T C Kottees
From Bangalore, India. I specialize in Salesforce Marketing Cloud, Data Cloud, and Pardot. With expertise in innovative marketing solutions and data-driven personalization, I craft exceptional customer journeys. Let’s connect to create something remarkable!
- 7 + Years of Experience
- 20 + Completed Projects
What I Do
Professional Skills
Einstein Analytics
Experience in leveraging Salesforce Einstein Analytics for advanced data analysis and AI-driven insights to improve marketing and sales strategies.
Salesforce Service Cloud
Experience in implementing and managing Service Cloud solutions for customer support, case management, and service automation.
Salesforce Marketing Cloud
Proficient in implementing and managing cross-channel marketing campaigns, automations, and segmentation within SFMC, utilizing tools
AMPscript
Expert in writing dynamic scripts to personalize emails and content in Salesforce Marketing Cloud, increasing engagement and relevancy for each user.
Salesforce Data Cloud
Skilled in leveraging Salesforce Data Cloud for data management, customer segmentation, and building 360-degree customer profiles.
Salesforce MC Integration
Experienced in integrating Salesforce Marketing Cloud with other Salesforce products and third-party systems for seamless data flows and enhanced marketing performance
Portfolio
Resume
Education
M.Tech Software Engineering
Focused on advanced software development, algorithms, and system architecture. Gained deep expertise in software engineering principles and practices, preparing for a career in software solutions and technology innovation.
Secondary
Completed higher secondary education with an emphasis on core subjects, including mathematics and science, laying the foundation for a strong understanding of technical concepts and analytical problem-solving skills.
Secondary
Completed secondary education with focus on general studies, building foundational knowledge in various subjects that contributed to overall academic development and growth.
Experience
Senior Software Engineer
- Developed dynamic AMPscript for personalized content delivery, boosting open rates by 15%.
- Conducted A/B testing to optimize subject lines and layout, achieving a 12% conversion increase.
- Ensured GDPR and CAN-SPAM compliance, maintaining 100% email deliverability and improving reporting efficiency.
Senior Engineer
- Optimized campaigns in Journey Builder, resulting in a 10% increase in customer retention.
- Enhanced workflow efficiency, reducing campaign execution time by 15%.
- Improved sender reputation, achieving a 95% inbox placement rate and enhanced subject line strategy.
Software Engineer
- Created data extensions to improve audience segmentation, enhancing targeting by 15%.
- Implemented AMPscript for personalized customer experiences, increasing customer lifetime value by 10%.
- Analyzed performance metrics to derive insights, boosting engagement by 18%.
Certifications
Latest Blog
Salesforce Day 6 : 🌟 Master Salesforce: Global Value Sets, Tabs & List Views Made Easy!
For Salesforce Admins, Learners & CRM Users Hey Salesforce Trailblazers! 👋 Ready to level up your admin skills? Today, we’ll…
🌟 Salesforce Day 5: Picklists & Field Dependencies Mastery
(Real Solutions + Interview Prep + Best Practices) Hey Salesforce admins! 👋 Get ready to transform clunky forms into smart,…
Salesforce Day 4 : Mastering Salesforce Custom Fields
Hey Salesforce Champions! 👋 Welcome to Day 4 of our Salesforce series! 🎓 Today, we’re cracking the code on Custom Fields – the secret…